We're hiring
Remote, full-time
Become a part of a growing team and lead it to infinity and beyond
Provider Relationship Management:
• Build and maintain strong, trust-based relationships with ground transportation providers.
• Serve as the primary point of contact for provider inquiries, issues, and escalations.
• Collaborate with providers to understand their needs, preferences, and challenges.
Contract Negotiation and Management:
• Negotiate contracts and agreements with ground transportation providers.
• Ensure compliance with contractual terms and performance metrics.
• Regularly review and update agreements to align with changing business needs.
Performance Monitoring and Reporting:
• Monitor provider performance, ensuring adherence to service level agreements (SLAs).
• Generate and analyze performance reports, identifying areas for improvement.
• Work closely with providers to address and resolve performance issues.
Provider Onboarding and Training:
Facilitate the onboarding process for new providers, ensuring they understand our technology and business requirements.
Cross-functional Collaboration:
• Collaborate with internal teams, including operations, product development, and sales, to align provider relationships with business goals.
• Act as a bridge between providers and our organization, conveying feedback and requests effectively.
Experience:
3+ years in sales, account management, or related fields.
• Fluent in English, additional languages a plus.
• Proficiency in Excel and Google Sheets for data analysis and reporting.
• Strong negotiation and contract management skills.
• Excellent communication, presentation, and interpersonal skills.
• Data-driven decision-making abilities and proficiency in data analysis tools.
Nice to Have:
• Bachelor's degree in business, economic sciences/accounting, or a related field.
• Cultural familiarity or prior experience with the APAC/Middle East market, transportation, or mobility industry. Understanding of local business. practices, consumer behavior, and market dynamics in the region is a plus.
• SQL skills.
Soft Skills / Cultural fit
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a remote, fast-paced environment.
• Strong problem-solving skills.
• Results-oriented mindset.
• Willingness to perform data entry tasks.
What's in it for You?
• Professional Growth: An organization dedicated to nurturing your growth and development alongside the company's expansion.
• Location Freedom: A remote, home-based, full-time position.
• Competitive Compensation: Salary in USD with a paid vacation policy.
• Contractor Status: You'll be employed as a contractor, working full-time.
If you share our passion for reshaping urban transportation and sustainability, we invite you to apply and embark on this exciting journey with Mozio. Together, we're making a world of difference in how people experience and explore cities.
• The job is full-time, 5 days per week, 8 hours per day
• You'll be employed as a contractor, so you'll have all the flexibility you need
• We offer 4 paid weeks off
